Effective Date: August 1, 2025
Last Updated: September 21 2025

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Introduction

Sarasintan Solutions ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.sarasintansolutions.com (the "Website") or engage with our consulting services.

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Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, mailing address

• Professional Information: Job title, organization name, industry, professional interests

• Communication Content: Messages, inquiries, and other communications you send to us

• Consultation Information: Details about your organization's needs, goals, and challenges shared during consultations

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Information Collected Automatically

When you visit our Website, we may automatically collect:

• Technical Information: IP address, browser type, device information, operating system

• Usage Data: Pages visited, time spent on pages, referring websites, clickstream data

• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

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How We Use Your Information

We use the information we collect for the following purposes:

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Service Delivery

• Provide consulting services including fractional COO services, program operations, people development, and continuous improvement consulting

• Respond to inquiries and communicate about our services

• Schedule and conduct consultations and meetings

• Develop customized solutions for your organization

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Business Operations

• Improve our Website functionality and user experience

• Analyze usage patterns to enhance our services

• Maintain records for business and legal purposes

• Process payments and manage client accounts

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Marketing and Communications

• Send newsletters, updates, and information about our services (with your consent)

• Share relevant industry insights and resources

• Inform you about new services or offerings that may interest you

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Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

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Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance

• Email marketing and communications

• Payment processing

• Data analytics and website optimization

• Professional services (legal, accounting)

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Legal Requirements

We may disclose your information when required by law or in good faith belief that disclosure is necessary to:

• Comply with legal obligations or court orders

• Protect our rights, property, or safety, or that of others

• Investigate potential violations of our terms of service

• Respond to government requests or legal process

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Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.

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Client Confidentiality

As a consulting firm serving nonprofits and social impact organizations, we understand the sensitive nature of organizational information. We maintain strict confidentiality regarding:

• Strategic plans and organizational goals

• Financial information and operational data

• Personnel matters and organizational challenges

• Any proprietary or sensitive information shared during our engagement

All client information is protected under professional confidentiality agreements and is only used for the purpose of providing our consulting services.

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Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using encryption technologies

• Access controls and authentication requirements

• Regular security assessments and updates

• Employee training on data protection practices

• Secure storage systems and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

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Access and Correction

You have the right to access, update, or correct your personal information. Contact us to request access to your data or to make corrections.

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Data Portability

You may request to receive your personal information in a structured, commonly used format.

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Deletion

You may request deletion of your personal information, subject to certain legal and business requirements.

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Marketing Communications

You can opt out of receiving marketing communications by:

• Using the unsubscribe link in our emails

• Contacting us directly at https://www.sarasintansolutions.com/contact

• Updating your communication preferences

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Cookies

You can control cookie settings through your browser preferences, though this may affect Website functionality.

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Third-Party Links

Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

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Children's Privacy

Our services are designed for organizations and business professionals. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

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International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where our servers and service providers may be located. By using our services, you consent to such transfer and processing.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our Website

• Sending email notification to registered users

• Including notice in our communications

The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

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Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sarasintan Solutions
Email: intan@sarasintansolutions.com

For privacy-related inquiries, please include "Privacy Policy" in the subject line of your email.

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Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

• California Consumer Privacy Act (CCPA)

• General Data Protection Regulation (GDPR) where applicable

• Other applicable state and federal privacy regulations

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We are committed to maintaining compliance with evolving privacy laws and regulations.

This Privacy Policy serves as our commitment to transparency and responsible data handling. We value the trust you place in us and are dedicated to protecting your privacy while providing exceptional consulting services to support your organization's mission and impact.